A Transformative Year for Midtherm: Growth, Partnership, and a Smarter Digital Future
This year has marked a significant turning point for Midtherm. It has been a period of transformation, progress, and exciting new beginnings — all driven by a clear focus on strengthening our offer, improving customer experience, and positioning the business for long-term growth.
From a major investment milestone to the successful launch of a brand-new digital platform, Midtherm is entering its next chapter with confidence, momentum, and renewed ambition.
A Strategic Partnership for the Future
The biggest news of the year is that Expo Inox S.p.A. has acquired a majority shareholding in Midtherm. This important development brings together two organisations with a shared commitment to quality, innovation, and customer service.
Midtherm has spent decades building a strong reputation in the UK market for reliable, high-performance flue and chimney solutions. Expo Inox S.p.A., meanwhile, is an internationally recognised manufacturer with extensive technical expertise, advanced manufacturing capabilities, and a strong global presence.
By joining forces, Midtherm and Expo Inox S.p.A. are creating a powerful partnership that blends local knowledge and customer relationships with international strength and scale. The result is a business that is better positioned than ever to invest, innovate, and deliver outstanding value to customers.
For Midtherm customers, this acquisition means continuity combined with opportunity. The team, the service, and the commitment you rely on remain firmly in place — now supported by additional resources, technical depth, and long-term strategic backing. Together, we are poised to deliver even greater excellence, reliability, and customer support.
Introducing Midtherm Online: A Smarter Way to Do Business
Alongside this exciting ownership milestone, Midtherm has also successfully launched Midtherm Online, a brand-new digital platform designed to make day-to-day account and order management faster, simpler, and more transparent.
Developed with customer feedback firmly in mind, Midtherm Online brings everything together in one easy-to-use digital hub. The response so far has been overwhelmingly positive, with customers praising the platform for its clarity, speed, and ease of use.
From the moment you log in, Midtherm Online gives you complete visibility and control over your account. Customers can view balances, orders, invoices, and account information at a glance — eliminating the need for time-consuming follow-ups or manual checks.
Always See the Right Price
One of the most valued features of Midtherm Online is clear and concise pricing. Customers consistently tell us that knowing exactly where they stand on price is one of the biggest benefits of the platform.
Midtherm Online automatically synchronises your agreed discounts and list prices, ensuring you always see the correct, most competitive rate available. There are no surprises, no guesswork, and no delays — just instant confidence that the price you see is the price you get.
This not only saves time, but also helps customers plan more effectively, quote accurately, and place orders with complete peace of mind.
Built for Speed, Accuracy, and Convenience
Midtherm Online is designed to streamline your workflow and make ordering quicker than ever. Key features include:
- Real-time stock visibility, so you can check availability instantly
- Instant access to list prices and your personal discounts
- Saveable shopping lists for repeat or bulk orders
- Fast, secure payments, including the ability to pay multiple invoices at once
- Quick checkout using pre-payment or available credit
- Multiple users per account, making it easy for teams to collaborate
With everything in one place, customers are saving valuable time, reducing errors, and managing their accounts with greater efficiency and confidence.
A Platform That Will Keep Evolving
The launch of Midtherm Online is just the beginning. We’re delighted to see so many customers already embracing the platform and enjoying the added speed and convenience it delivers.
Behind the scenes, development continues. Our goal is to keep building and improving Midtherm Online, adding new features and enhancements that respond directly to customer needs and support you even better in the future.
Request Your Access Today
Midtherm Online is now live, and customers are invited to request access as part of the official launch.
Simply contact our sales office on 01384 458800 or email sales@midtherm.com. You’ll receive a quick, easy-to-follow email containing your personal access link, authorisation code, and simple instructions to get started in minutes.
With a strengthened business, a powerful new partnership, and a smarter digital platform, Midtherm is proud to be moving forward — delivering better service, greater transparency, and a more connected customer experience than ever before.
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Product range available online may vary. Midtherm Online showcases a selected range of products; some items remain available by phone or email only. Availability subject to change.
